Legal
Privacy Policy
This Privacy Policy explains how Fadientia collects, uses, shares, and protects information when you visit our website, create an account, or use our gradient design tools and related services.
Effective date: April 14, 2026
1. Information we collect
We collect information you provide directly, such as your name, email address, account details, billing information, support requests, and any content you submit through forms or messages.
We also collect information automatically when you use the site, including device information, browser type, approximate location, pages viewed, referring pages, feature usage, and performance diagnostics.
2. How we use information
- Provide, maintain, and improve our services and user experience.
- Authenticate accounts, process subscriptions, and support billing operations.
- Respond to support requests, service notices, and product updates.
- Measure usage trends, prevent abuse, and protect the security of our platform.
- Comply with legal obligations and enforce our agreements.
3. Cookies and analytics
We may use cookies and similar technologies to remember preferences, keep you signed in, understand how our site is used, and improve the overall experience.
If we use analytics tools, they help us understand which pages are useful, where users encounter friction, and how we can make the experience more reliable and accessible.
4. How we share information
We do not sell your personal information. We may share information with trusted service providers who help us operate the site, such as hosting, authentication, analytics, payment, and customer support vendors.
We may also disclose information if required by law, to protect our rights, to prevent fraud or abuse, or in connection with a business transaction such as a merger or acquisition.
5. Data retention and security
We retain personal information only as long as necessary for the purposes described in this policy, including providing the service, complying with our legal obligations, resolving disputes, and enforcing agreements.
We use reasonable administrative, technical, and organizational safeguards to protect information, but no method of transmission or storage is completely secure.
6. Your choices
Depending on your location, you may have rights to access, correct, delete, or restrict certain uses of your personal information. You may also be able to object to certain processing or request a copy of your data.
You can usually manage communication preferences through your account settings or by contacting us using the details below.
7. Children’s privacy
Our services are not directed to children under the age required by applicable law, and we do not knowingly collect personal information from children without appropriate consent.
8. Changes to this policy
We may update this policy from time to time to reflect product changes, legal requirements, or operational needs. When we do, we will revise the effective date above and post the updated version on this page.
Contact
If you have questions about this policy or how your information is handled, contact us at privacy@fadientia.xyz.